SMS Policy
SMS Policy
This page describes how EBIN NEW YORK uses SMS communication for customer support, order-related updates, and promotional communications where applicable.
About Us
EBIN NEW YORK is a beauty and cosmetics company operating e-commerce, retail, and B2B sales channels. Our public e-commerce website is available at https://www.ebinnewyork.com, and our B2B portal for ERP customers is available at https://b2b.ebinnewyork.com.
SMS Program Purpose
We use SMS messages for the following purposes:
Promotional messages are only sent to customers who have explicitly opted in.
How Customers Provide Consent
Customers provide explicit consent to receive SMS communications from EBIN NEW YORK through a clear opt-in process. At the point of phone number collection (such as checkout or account registration), customers are presented with a checkbox that is not pre-selected and must be actively selected by the user. The disclosure includes the following language: “By providing your phone number, you agree to receive SMS messages from EBIN NEW YORK regarding order updates, account notifications, customer support, and promotional messages (if applicable). Message frequency may vary. Message and data rates may apply. Reply STOP to opt out.” Customers must actively check this box to provide consent before submitting their information.
EBIN NEW YORK does not send unsolicited messages. Messages are only sent to users who have provided their phone number directly to our business.
Data Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All text messaging originator opt-in data and consent information will not be shared with any third parties.
Opt-Out Instructions
Customers can opt out of receiving SMS messages at any time by replying STOP.
After opting out, customers will no longer receive SMS messages from EBIN NEW YORK unless they re-subscribe.
For assistance, customers can reply HELP or contact us at it@ebinnewyork.com.
Message Frequency
Message frequency varies depending on the customer's orders, requests, support needs, and preferences.
Message & Data Rates
Message and data rates may apply depending on the customer's wireless carrier plan. Consent to receive SMS messages is not a condition of purchase.
Privacy Policy
Terms & Conditions
Contact
Support Email: it@ebinnewyork.com
EBIN NEW YORK is committed to compliance with carrier and regulatory requirements for SMS communications.
This page is publicly accessible and intended for carrier verification purposes.

